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Business Process Expert

Are you an intelligent Business Process Expert and are you always looking for improvement?

Then Vibe Group is looking for you!

Solliciteer direct

Your role as Business Process Expert

As Business Process Expert you will be an important link between IT and our Business Operations as you create a shared reality that both understand. Therefore, you will work actively in consultation with our Process Owners and together with various Subject Matter Experts from our entire organization to help build Vibe Group’s future fundament in which growth, continuous improvement and the establishment of a professional process organisation are central.

Your competencies

  • You have excellent communication skills, in word and writing, in both the Dutch and English language and you have the ability to communicate concepts clearly to stakeholders;
  • You have good problem solving-skills with the ability to break challenges into segments, determine root causes of anomalies and derive pragmatic solutions;
  • You have a data-driven mindset and are passionate about processes and technology;
  • You work in a structured and accurate way and have excellent documentation and registration skills;
  • You can transfer information to a group (in writing and verbally) in a clear and structured way;
  • You can influence, and deal with resistance and have focus on adoption and change. you’re able to train both novice and experienced personnel in the optimal performance of all Vibe Group’s users and management tools and way of working.
  • You handle sensitive business information confidentially and adhere to standards. You provide reliable information about data and their effectiveness and quality.

You have 3 to 5 years of relevant work experience, a bachelor or master’s degree and are LSS Green belt certified.

Result area’s

  • Process Management
  • Project Management
  • Quality Management


Process Management:

  • Collect business rules & requirements and translate these into high level specifications that are input for our (IT) development teams;
  • Conceptualize, design, and implement processes to drive measures supporting our company strategies;
  • Balance theoretical possibilities with practical execution, think logically towards problem solving with keen insights into business solutions and the analytical steps required to execute them;
  • Identify opportunities to innovate and optimize existing business processes in compliance with Vibe Group’s strategic goals and with law and regulations;
  • Spearheads methodologies (e.g. BPMN, Lean) for process improvement, (re)Design Processes in Bizagi, facilitate and coordinate workouts/hackathons etc;
  • Ensure process designs results are standardized and unified, compliant and verifiable/auditable and maintain focus on continuous improvements.


Project Management:

  • Co-create/review of Project Initiation Documents;
  • (impact) Analyze, handle and advice on priority on requests for changes -or development of- new policies, procedures, processes and systems;
  • Ensure project results are standardized and unified, compliant and verifiable/auditable and maintain focus on delivering an Minimal Viable Product with room for continuous improvement.


Quality Management:

  • Contribute significantly to the standardization, development and implementation of (new and/or existing) organizational and operational (work) processes, systems & procedures as well as the associated documents;
  • Identify process gaps and (data) quality issues impacting the quality of analyses and provide and/or support the development of solutions;
  • Convince management and employees of the importance of the Vibe Group’s Way of Working and stimulate working in accordance.

What do you get in return?

  • An employment package in line with the market;
  • Training courses that contribute to your personal development;
  • Plenty of opportunities to develop skills that will benefit you for the rest of your career;
  • Discount on a OneFit sports membership or a sports subscription at Clubsportive;
  • An enjoyable end to the week with the Vibe drinks party;
  • Based at our Amsterdam headquarters, with opportunities to travel to our other locations in Belgium and Germany.

We are Vibe Group

Vibe Group was founded in 2011 by Daniël Visser and Bernd van Baars. Since then, our organisation has grown to become a trusted international company, working in three different countries and four specialised fields of the IT world. Today, we are the leading IT Staffing & Consulting organisation in the Netherlands. Our mission is connecting people to create futures. We do this through our four niche brands, which each focus on specific fields of the IT market. Visser & Van Baars is dedicated to the fields of Business Intelligence (BI) and Data & Analytics. Spilberg focuses on IT Development and Testing, Eswelt operates exclusively within the ERP and CRM niche and Tergos focuses on IT Infrastructure & Security. Besides working for one of the four niche brands, as a Sales Consultant you are also responsible for your own market segment (sub-niche, type of employment and region). We call this our triple specialisation focus. In this way, you are the absolute expert within your segment and can provide the best, smartest, fastest and highest-quality service. And our tailor-made training courses will get you fully up to speed in no time.

Vibe Group is an equal-opportunity employer. We value everyone for their unique contributions and authenticity. We are committed to promoting equality and diversity and creating an inclusive working environment

Contact information

Any questions about the vacancy, Vibe Group or anything else?
Call ahead for more information.
Work in Amsterdam?
Dietske Koolhaas
+31202170669.

Work in Antwerp or Brussels?
Greet Vandermeulen
+32476353891.

Work in Düsseldorf?
Bastian Peters
+4921154691799.

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